What is customer churn? Customer churn is a percentage of customers who quit using your company’s goods or services within certain time period. We are going to learn what is
Part 1 > Problem 5: Uncoordinated processes between sales and marketing departments Despite the fact that sales and marketing departments are working towards the same goal, to increase sales for
Regardless of the size of your company and the number of customers you have, dealing with them can sometimes be overwhelming. Each one of your customers requires to be treated
Modern businesses are constantly in the crosshairs of a sniper who is about to pull the trigger: high competition, insufficient funding, lack of resources, poorly developed logistics, government and taxation
The activities of the sales department are complex and multi-stage. In order to accomplish the main task, i.e. sales, it is necessary to perform many auxiliary routine operations: from saving
A startup means ambitious plans, but also very modest resources, most of which are the enthusiasm of the founders. A startup team usually consists of only a few people, each
At first glance, maintaining a customer base in Google Sheets is the easiest way. You don’t need to spend money on buying and setting up special programs or training employees.
For more than half of marketers (61%), lead generation is not only a top priority, but also the most difficult task. Of course, without a steady stream of leads and
On-premises and cloud-based CRMs are competing solutions, each with positive and negative aspects. Cloud CRM is worth choosing if: A boxed CRM is suitable if: The numbers speak for themselves:
